Shipping Policy – Mr. XXXL
Effective Date: 19-May-2026
Thank you for shopping with Mr. XXXL. We are committed to delivering your orders safely and on time.
Order Processing
- All orders are processed within 1–3 working days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Estimated delivery time may vary depending on your location:
- Metro Cities: 3–5 working days
- Other Cities & Towns: 5–8 working days
- Remote Areas: 7–10 working days
Delivery timelines may vary during sales, festivals, or unexpected courier delays.
Shipping Charges
- Shipping charges (if applicable) will be displayed during checkout.
- We may offer free shipping on selected orders or promotional offers.
Order Tracking
Once your order is shipped:
- You will receive a tracking ID via SMS, Email, or WhatsApp.
- You can track your shipment through the courier partner’s website.
Delivery Attempts
Our courier partners will attempt delivery multiple times.
If the order is undelivered due to incorrect address, unavailable customer, or failed contact, the order may be returned to us.
Damaged or Incorrect Product
If you receive:
- A damaged product
- Wrong item
- Missing item
Please contact us within 3 days of delivery.
We strongly recommend recording a parcel opening video for smooth claim verification.
Delayed Deliveries
While we try our best to deliver on time, delays may happen due to:
- Weather conditions
- Courier issues
- Public holidays
- High order volume
We appreciate your patience and understanding.
Contact Us
For shipping-related support, contact:
Mr. XXXL
Email: info@mrxxxl.com
Phone: 8849183165